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NEW ON-LINE BILL PAY SYSTEM
The Town of Smithfield has a new on-line bill payment system. With this new system you will be able to:
View account detail
o Transaction history
o Address info
o Account info
o Consumption history
Pay your bill
o Pay multiple bills in one payment
o Save credit card for future payments
o Pay by Visa, MasterCard, Discover and American Express
Sign up for e-Billing
Manage multiple accounts
There is a 2.5% convenience fee for each transaction and electronic checks are not accepted (see below *), but debit cards are. There are other means to pay without fees such as bank draft, two drop boxes (one free standing at the back corner of 350 E. Market Street and one near the rear steps), U.S. mail, your financial institution bill pay system or deliver in person. Please allow a minimum of seven days for your payment to reach us if using U.S. mail or your financial institution bill pay.
*Electronic checks are being phased out, but will be taken for the next three months by calling 1-888-272-9829. Press option 3 for “property tax or all other payments” and enter jurisdiction code 3989.
PUBLIC NOTICE OF UNAUTHORIZED WEBSITES FOR MAKING TOWN OF SMITHFIELD UTILITY PAYMENTS
On-line bill pay should only be made through the official link below. Any other link is NOT authorized to transact business on the Town’s behalf. Other companies have been known to set up websites using the Town’s logo to collect utility payments.
Utility Payments May Be Made By Any Of The Following Methods:
Please have your current bill available. You will need to know your account number and the amount of your last pay.
Note: Customers who have water/electric service disconnected due to nonpayment must call the Billing and Collections Office to have service restored. Call 919-934-2116 Ext. 1105 or 1113.
Click here to pay utilities online.
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