Human Resources

Town of Smithfield ADA Compliance Notice

Revised: September 12, 2017 

 

Notice Under the Americans with Disabilities Act

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (ADA), the Town of Smithfield will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

 

Employment: The Town of Smithfield does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Opportunity Commission under title I of the ADA.

 

Effective Communication: The Town of Smithfield will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Town of Smithfield’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

 

Modifications to Policies and Procedures: The Town of Smithfield will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in the Town of Smithfield’s offices, even where pets are generally prohibited.

 

Anyone who requires auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the Town of Smithfield, should contact Tim Kerigan, ADA Coordinator, as soon as possible but no later than 48 hours before the scheduled event. Tim Kerigan's contact information is as follows:

 

(Mailing) 
PO Box 761 
Smithfield, NC 27577

 

(Physical) 
350 East Market Street 
Smithfield, NC 27577 
Telephone: 919-934-2116 x1109 
Email:  tim.kerigan@smithfield-nc.com

 

Keep in mind that while we work very hard to meet everyone's needs, the ADA does not require the Town of Smithfield to take any action that would fundamentally alter the nature of our programs or services, or impose an undue financial or administrative burden.

 

Complaints that a program, service, or activity of the Town of Smithfield is not accessible to persons with disabilities should be directed to the Town of Smithfield ADA Coordinator, Tim Kerigan. Alternative means of filing complaints, such as personal interview or tape recording of the complaint will be made available for persons with disabilities upon request.

 

The Town of Smithfield will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.


________________________________________
The Town of Smithfield Grievance Procedure under the Americans with Disabilities Act (ADA)

Revised: September 12, 2017

 

Title II of the Americans with Disabilities Act (ADA) requires that public entities adopt and publish grievance procedures to assure the prompt and equitable resolution of complaints. The purpose of this ADA grievance procedure is to implement procedures that assure that any employee or citizen who has a grievance alleging non-compliance by the Town of Smithfield with the provisions of the Americans with Disabilities Act may report and resolve that grievance by following the procedure outlined below.

 

Employee: Any employee who has a complaint alleging non-compliance by the Town of Smithfield with the provisions of the Americans with Disabilities Act shall resolve that complaint using the grievance procedure outlined in the Town of Smithfield Employee Handbook.

 

Citizens: Any citizen who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Town of Smithfield may report the grievance to the ADA Coordinator for the Town of Smithfield.

 

The grievance shall be made in writing and submitted on the grievance report form. Alternative means of filing grievances or complaints, such as personal interview or tape recording of the complaint, will be made available for persons with disabilities upon request.

 

The complaint should be submitted by the grievant and or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

 

Tim Kerigan 
ADA Coordinator 
PO Box 761
Smithfield, NC 27577

 

Within 21 calendar days after receipt of the complaint, the ADA Coordinator or designee will review the complaint and may meet with the grievant, either in person or by telephone, to discuss the complaint and possible resolutions, if the ADA Coordinator or designee determines such a meeting would be helpful to the determination. Within 21 calendar days after the meeting, or within 30 days after receipt of the complaint if there is no meeting, the ADA Coordinator or the designee will respond in writing, and where appropriate, in a format accessible to the grievant.

 

If the response by the ADA Coordinator or designee does not resolve the issue to the satisfaction of the grievant, the grievant and/or his/her designee may within 30 calendar days of the date of the ADA Coordinator's written response, appeal the decision to the City Manager. Any appeal should be in writing. Alternative means of filing an appeal, such as personal interviews or a tape recording of the appeal, may be made available for persons with disabilities requiring use of such alternate means upon request.

Within 21 calendar days after receipt of the appeal, the City Manager or a designee may meet with the grievant, either in person or by telephone, to discuss the complaint and possible resolutions, if the City Manager or designee determines such a meeting would be helpful to the determination. Within 21 calendar days after the meeting, or within 30 days after receipt of the appeal if there is no meeting, the City Manager or the designee will respond in writing, and where appropriate, in a format accessible to the grievant, with a final resolution of the grievance or complaint.

 

All written complaints received by Tim Kerigan or his designee, appeals to the City Manager or his/her designee, and/or responses from these two offices will be retained by the Town of Smithfield for at least five years.

 

Download the Town of Smithfield ADA Compliance Complaint Form (PDF)

Mailing Address:
P.O. Box 761, Smithfield, NC 27577
Physical Address:
350 East Market Street
Smithfield, NC 27577
Main Phone: 919-934-2116
Fax: 919-934-1134

Email Public Information Officer: news@smithfield-nc.com

Report Website Issues: news@smithfield-nc.com
The Town of Smithfield provides this site as a public service. Unauthorized attempts to modify any information stored on this site or utilize this site for other than its intended purposes are prohibited. The town makes no claims or guarantees about the accuracy or currency of the contents of this website and expressly disclaims liability for errors and omissions in its contents. All information and data on this website is subject to change without notice. Neither the town nor its affiliates, employees or agents shall be liable for any loss or injury caused in whole or in part by use of this website or in reliance upon the information contained herein or linked hereto. You understand and agree that any material downloaded or otherwise obtained through the use of this website is done at your own risk and discretion and that you will be solely responsible for any damages to your computer system or loss of data that results from the download of such material.
The only information the town will obtain about you when you visit this site is the information you provide to it. The Town's use and dissemination of the information you provide is governed by the North Carolina Public Records Law. The town does not sell, rent, or share email addresses or other information about its users.
The ordinances found on the site are provided as a service to town residents and other interested parties. The town makes no promises or guarantees about the accuracy, currency, completeness or adequacy of the contents of these ordinances, and expressly disclaims liability for errors and omissions in their contents. In any situation where the official printed publications of the town differ from the text contained in this website, the official printed publications shall take precedence.
Town fees and charges are subject to change without notice. Town residents and other interested parties are urged to contact the appropriate department to confirm current fees and charges.
Town of Smithfield ADA Compliance Notice: Click Here

Copyright © 2016 - Smithfield, North Carolina.

powered by ezTaskTitanium TM