Public Utilities Department

For After Hours Emergencies,
Call 919-934-1117
Alternate: 919-934-2661

Power Outage

DO NOT USE THIS PAGE FOR YARD OR STREET LIGHTS REPAIRS

Report A Power Outage

The Town of Smithfield have a Nexgrid system that automatically alerts us to outages, but you can call us or fill out the Power Outage Form below to make us aware of the location of your outage. Please be aware that we may not be able to give you specific answers about why an outage occurred or when power will be restored. There are many factors involved in repairing an outage, but we will work diligently, quickly and safely to get power restored

 

Call Us Normal Business Hours:

(919) 934-2116  

 

After Hours Emergency Outages: 

(919) 934-1117


 

Planned Power Outage
Occasionally, the Town of Smithfield will schedule a necessary “Planned Power Outage” in order to perform maintenance and equipment upgrades to the electrical system.  Because we are aware of how inconvenient power outages can be, we make every effort to keep these outages as brief as possible.  We also try to make every attempt to notify our customers in advance by leaving door hangers, making a post on FaceBook and Twitter and updating our website.
Mailing Address:
P.O. Box 761, Smithfield, NC 27577
Physical Address:
350 East Market Street
Smithfield, NC 27577
Main Phone: 919-934-2116
Fax: 919-934-1134

Email Public Information Officer: news@smithfield-nc.com

Report Website Issues: news@smithfield-nc.com
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Town fees and charges are subject to change without notice. Town residents and other interested parties are urged to contact the appropriate department to confirm current fees and charges.
Town of Smithfield ADA Compliance Notice: Click Here 

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